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Shipping and Returns

Christmas Closures

In addition to Public Holidays, our warehouses will be closed the following dates:

  • December 26th - 27th
  • January 2nd

Normal services will resume January 3rd.

 

When you order from us for delivery within Australia, your order will ship from our distribution centre in NSW.

  

SHIPPING COSTS & ESTIMATED DELIVERY TIMES

  • NSW / $10 Flat Rate / 3-7 working days
    • $30 Express Flat Rate / 2-4 working days
  • QLD / $10 Flat Rate / 3-7 working days
    • $30 Express Flat Rate / 2-4 working days
  • VIC / $10 Flat Rate / 3-10 working days
    • $30 Express Flat Rate / 2-4 working days
  • SA / Weight Based Pricing / 3-10 working days
  • TAS / Weight Based Pricing / 3-10 working days
  • WA / Weight Based Pricing / 6 – 12 working days

 

RETURNS

If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

 

First, email the return details to hello@betterpackaging.com including:

  • Order number
  • Products being returned
  • Return tracking details 

 

Then send your returns to:

Returns – The Better Packaging Co

C/O Next Logistics

1A/345-367 Bringelly Road

Leppington NSW 2179

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