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All our MAILING SATCHELS & ENVELOPES ARE NOW CARBON NEUTRAL!

Shipping and Info

SHIPPING INFORMATION FOR OUR CUSTOMERS

Shipping & Returns Info

When you order from us for delivery within Australia, your order will ship from our distribution centre in NSW.

Due to COVID we’re currently experiencing some shipping delays. Our team are doing everything they can to get your order to you as quickly as possible but, it might take a little longer than usual.

If you have any order queries, contact us at hello@betterpackaging.com. Thanks for choosing Better.

Our Shipping Costs & Estimated Delivery times are;

  • NSW / $10 Flat Rate / 3-7 working days
    • $30 Express Flat Rate / 2-4 working days
  • QLD / $10 Flat Rate / 3-7 working days
    • $30 Express Flat Rate / 2-4 working days
  • VIC / $10 Flat Rate / 3-10 working days
    • $30 Express Flat Rate / 2-4 working days
  • SA / Weight Based Pricing / 3-10 working days
  • TAS / Weight Based Pricing / 3-10 working days
  • WA / Weight Based Pricing / 6 – 12 working days

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another Order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

Please send your return to;
Returns – The Better Packaging Co
C/O Next Logistics
1A/35 Stennett Road | Ingleburn NSW 2565

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If purchasing, this should be the region you would ship your purchases to