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All our MAILING SATCHELS & ENVELOPES ARE NOW CARBON NEUTRAL!

Shipping and Info

SHIPPING INFORMATION FOR OUR CUSTOMERS

Shipping & Returns

When you order from us for delivery within Australia, your order will ship from our distribution centre in NSW.

Our Shipping Costs & Estimated Delivery times are;

  • NSW / $10 Flat Rate / 3-7 working days
    • $30 Express Flat Rate / 2-4 working days
  • QLD / $10 Flat Rate / 3-7 working days
    • $30 Express Flat Rate / 2-4 working days
  • VIC / $10 Flat Rate / 3-10 working days
    • $30 Express Flat Rate / 2-4 working days
  • SA / Weight Based Pricing / 3-10 working days
  • TAS / Weight Based Pricing / 3-10 working days
  • WA / Weight Based Pricing / 6 – 12 working days

RETURNS: If you have ordered and realise you have the wrong size/product, you will need to return it within 10 working days at your own cost.Please make another order for the correct product and once we receive your return, we will refund you for the original PRODUCT COST.

 

First, email the return details to hello@betterpackaging.com including:

  • Order number
  • Products being returned
  • Return tracking details

 

Then send your returns to:

Returns – The Better Packaging Co
C/O Next Logistics
1A/35 Stennett Road | Ingleburn NSW 2565

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